Lise Asnur, Nizwardi Jalinus, Anni Farida, Asmar Yulastri
The purpose of this study was to test and analyze 1) quality of waiter/waitress service at the Table Manner Event, 2) quality of the equipment and its accessories, 3) instructor of Table Manners, 4) event rundown, 5) room design, 6) quality of the dish and 7) event setting. This research used descriptive methods with quantitative data. The research sample was 47 people taken using a saturated sampling technique. The results of data analysis showed that all variables had a positive effect on the level of satisfaction of the guest at Table Manner Event. Implications of this study, the Table Manner committee must pay attention to five service indicators on service quality, so that guest satisfaction is met guests’ expectations.